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Privacy Policy

Privacy Policy

This Privacy Policy explains how Vision Wise collects, uses, discloses, and protects personal data in connection with visionwise.online and related course services. It applies to visitors, registered users, and customers who interact with our website, communications, and course materials.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Subject to applicable law, you may request access to your personal data, ask us to correct inaccurate information, or request deletion where we are not required to keep the data. You may also object to certain processing or ask us to limit use in appropriate circumstances. Some requests may be restricted where we must retain information for legal, security, or operational reasons.

Available rights depend on the nature of the data and the legal basis for keeping it.

To make a privacy request, provide enough detail for us to identify the relevant records and confirm your identity. We will review the request and respond within a reasonable period under applicable law. If we cannot fully comply, we will explain the reason where permitted.

We may need information to verify identity before acting on a request.

We retain personal data for the period reasonably necessary to provide services, maintain records, meet legal and accounting obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete it, anonymize it, or securely archive it where deletion is not immediately possible.

We keep information only for as long as needed for the stated purpose, legal compliance, or dispute handling.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or technical requirements. The revised version will apply from the date it is posted unless a different effective date is stated. We encourage visitors to review this page periodically.

We keep the policy under review and note significant changes on the site or through direct notice where appropriate.
Privacy Office

Contact Information

Privacy email
[email protected]
Telephone
+65 8125 4016
Mailing address
122, Bukit Merah Lane 1, Singapore, SG
Privacy contact

Use the contact details below for privacy questions, requests, or concerns about this policy.

Contact Page
01 · Collection

Data We Collect

We may collect identifiers and contact details, account and profile information, course enrollment and payment-related records, communications sent to us, device and usage data, and other information provided in forms or through service interactions. For a spiritual growth course business, this may also include preferences relevant to course delivery, scheduling, and support.

The categories collected depend on how a visitor uses the site, course pages, and related forms.
02 · Sources

Sources of Data

We collect personal data directly from you when you create an account, register for a course, make a purchase, complete a form, or contact us. We also receive data through automated technologies such as cookies and similar tools, and from third parties that help us process payments, host content, deliver communications, or support analytics and security.

Information may come from direct submissions, automated collection, and service providers acting on our behalf.
03 · Cookies

Types of Cookies

Our site may use essential cookies to support basic functions, preference cookies to remember settings, and analytics cookies to understand how pages are used. Cookies may be session-based or persistent, depending on their purpose. We do not rely on cookies to collect more information than is reasonably needed for these functions.

We use a limited set of cookies suited to site operation, performance review, and user preferences.
04 · Controls

Cookie Controls

We use standard cookie controls to manage session, preference, and analytics cookies. You can usually block or delete cookies through your browser settings, and some devices or browsers provide additional controls. If you disable cookies, parts of the site may not remember your settings or may not operate properly.

Browser settings and device controls can limit some cookies, but certain site functions may not work as intended.
01 · Purpose

How We Use Data

We process personal data to provide and manage course access, handle registrations and payments, communicate about accounts and support matters, personalize site content, maintain security, monitor performance, improve our services, and meet legal, tax, and recordkeeping obligations. We may also use data to enforce our terms, prevent misuse, and manage business operations.

We use personal data only for operational, administrative, and compliance-related purposes connected to the site.
02 · Sharing

Service Providers

We may share personal data with vendors and other service providers that help us operate the website, process payments, host content, send communications, analyze usage, or provide customer support. These parties are expected to use the data only for the services they perform for us and to protect it in a manner consistent with their obligations.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data when we believe it is necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate fraud or security issues, or support the safety of users and the public. We limit such disclosures to what is reasonably necessary for the relevant purpose.

Disclosure may be required to comply with law, court orders, or lawful requests from authorities.